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Sunday, October 4, 2009

An Open Letter- What Hero On My Arm Means To Me

This is for all our friends, our supporters, our employees, our customers, and yes, even our detractors.

As the holiday season is fast approaching, and before we all get crazy busy, I wanted to take a moment, catch our breath, say some well deserved "thank you"s, take stock of where we've come from and where we are going.  

First, and most importantly, thank you, thank you, thank you from the bottom of my heart to all of our seamstresses, past and present, who work so hard to make such beautiful purses for us.  

Thank you to everyone that has supported me in starting this wonderful business, my husband for all of his support, my mother in law for all of your skill and knowledge behind the sewing machine, and my own mother for all of your help and fabulous embroidery skills.  Thank you to all of our sales reps (over 40 of you now, all over the world!) who put yourselves out there everyday, who fly without a net, and help me more than you could ever know with your support, ideas and enthusiasm.

Thank you to all of our customers, both past and present, you are the reason that we are here, and we are honored everyday that you entrust us with your uniforms and allow us to create treasured keepsakes with them.  Thank you for your patience when we are running behind, thank you for your kind words to us and to others and thank you for your support. 

To those that criticize, we thank you too, because you reaffirm what we are doing and why we do it.

So what's next for Hero On My Arm?  Big things!  We hope that you'll stick around as the business continues to grow, expand and thrive- you are the reason that we are here.

With Love,

1 comment:

Amy said...

Love this and your welcome